T. D. Williamson, Inc.

SalesForce Administrator

Posted Date 3 weeks ago(2021-01-07 11:02 AM)
City
Tulsa
Position ID
Position-18456
State/Province
Oklahoma
Country
United States

Overview

The Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Account Management, Quoting, Marketing, Outreach and our core program business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. 

Responsibilities

  • Serve as primary system administrator for the Salesforce.com environment in with 200+ users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements

Qualifications

  • Required Experience: 

    • Demonstrated experience with Salesforce via Trailhead badges and superbadged
    • Proven ability to design and implement new processes and facilitate user adoption.
    • Strong data management abilities

    Preferred Experience: 

    • Salesforce Administrator experience or certification
    • Sales Cloud and Salesforce CPQ certifications 
    • Proven ability to design and implement new processes and facilitate user adoption.
    • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
    • Strong understanding of Salesforce.com best practices and functionality
    • Strong data management abilities
    • A documented history of successfully driving projects to completion
    • A demonstrated ability to understand and articulate complex requirements
    • Previous experience working in a SCRUM or agile environment

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