T. D. Williamson, Inc.

  • Senior Technical Services Coordinator

    Posted Date 3 months ago(2018-12-14 10:23 AM)
    Port Allen
    Position ID
    United States
  • Overview

    Organizes and directs HT&P (Hot Tapping & Plugging) field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion.


    • Oversees all HT&P services projects to maintain schedules to meet with customer requirements
    • Identifies resources, assigns individual responsibilities and schedules field service work & technicians
    • Makes tracking and progress reporting to job completion
    • Act as the key contact to recurrent customers, from the stages of customer enquiries and standard quotations development, to job completion and invoicing
    • Compiles Job Safety Analysis prior to start work on site,
    • Ensures timely return of Customer service feedback forms
    • Assists with coordinating with TDW HT&P inspection personnel as required
    • Makes sure Field Technicians deliver safe services performances in compliance with TDW standards and applicable HSE rules
    • Ensures that the technician has the required certifications/skills to execute the assigned operations and provides technical support to technicians when required
    • Supervises the execution of assigned HT&P interventions according to the contracts
    • Coordinates special projects
    • Ensures effectiveness of the operations to meet established objectives, observe corporate policies, and prompt corrective action taken if necessary
    • Ensures all workshop activities are properly performed according to the intervention planning and takes final decision relative to workshop activities if required
    • For services quoted and delivered locally, makes sure that engineering, technical and quality assurance programs for services comply with TDW and customer’s quality standards
    • Monitors the use of various outside companies to source/rent equipment to ensure the execution of the interventions according to the established planning
    • Remains current on new developments, policies and procedures relating to equipment and operational/maintenance techniques and implements changes as necessary 
    • Is responsible for regular monthly HSE reporting
    • Maintains clean, orderly work area


    • Technical degree or equivalent preferred, combined with min 5 years of pipeline operations or related experience 
    • Familiarity with hydraulics, piping materials and operating fluid systems; ability to read blueprints
    • Fluent in English
    • Good commercial and interpersonal skills
    • Strong organizational skills


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