T. D. Williamson, Inc.

  • Senior Technical Services Coordinator

    Posted Date 3 months ago(2018-11-16 5:11 PM)
    Position ID
    United States
  • Overview

    Working closely with the Project Manager, Shop Lead and Field Technicians, the Sr. Technical Services Coordinator is pivotal in executing HT&P projects with excellence.


    HT&P Field Services Operational Excellence (40%)

    • Coordinates timely technical support to the HT&P business unit to reach expected results for the operations in the region; including input on cost control, and review of project scope documents;
    • Establishes requirements for HT&P jobs and ensures alignment between the customer, Service Center and technicians;
    • Assists in locating assets required to support jobs and projects including logistical support and subcontractor and vendor qualification.

    Operations Support (40%)

    • Assist in managing the job budget, use of contractors and procurement of rental equipment;
    • Analyses and evaluates the effectiveness of the job site operations to ensure that job objectives are met, corporate policies observed, and prompt corrective action taken if necessary;
    • Provides technical information appropriate to meet customer and market requirements;
    • Ensures compliance with established quality control/assurance procedures while performing all the field operation processes.
    • Performs project safety reviews through JSAs and pre-job meetings as needed;
    • Ensure jobs are manned with qualified workers necessary to meet project scope while complying with all company and employment guidelines as applicable;
    • Assists in the development of and reinforces a positive team dynamic to ensure high performance;
    • Actively supports continuous improvement process as part of the TDW team.

    Quality/HSE Standards (10%)

    • Ensures that HSE rules and procedures are followed in all HT&P services and that appropriate guidance and training are provided for services operations;
    • Ensures the achievement of quality objectives commensurate with TDW’s quality policy;

    Customer Orientation (10%)

    • Develops and maintains strong partnerships within the region, ensuring their full satisfaction
    • Reviews Project Scopes during the development process to clarify scope, pricing, costs, and deliverables;


    • Vocational training in business, project mgmt., engineering or pipe trades discipline or the equivalent experience of 5-7 years of technical sales services project coordination experience required
    • Five (5) years of experience in a field services Project Manager or Project Coordinator in the pipeline or oil & gas industry
    • Minimum of eight (8) years of experience in the pipeline services industry
    • Project Management training or certification preferred
    • Strong self-management
    • Solid customer orientation
    • Robust organizational skills with a proven track record executing multiple projects simultaneously
    • Ability to exercise sound judgment
    • Excellent verbal and written communication skills in English
    • Certified Engineering Technologist (CET) is nice to have


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