T. D. Williamson, Inc.

  • Senior Manager Quality Engineering

    Posted Date 6 days ago(2018-11-06 5:33 PM)
    Salt Lake City
    Position ID
    United States
  • Overview

    Supports the Quality goals of Extreme Customer Satisfaction, Creation of New Capabilities and Operational Excellence by ensuring that TDW maintenance, modification and repair products are reliable for the customer and that they meet the applicable codes, standards and specific customer requirements. This is accomplished by developing, implementing, monitoring and maintaining quality assurance & quality control processes in accordance with corporate policies, goals and objectives, corporate processes and systems, and the requirements of ISO 9001, ASME, regulatory agencies and/or customers.


    • Global QHSE  Provide strategic QHSE leadership, technical expertise, and coaching to In-Line Inspection global leadership and Quality teams to evaluate, identify, and reduce the risk of loss through the application of Quality principles, knowledge and experience.
    • Strategic member of the Global QHSE Senior Leadership Team responsible for developing and implementing a global strategy and multiyear road map around HSE, Quality and Governance.
    • Supports the development and implementation of the Global QHSE Management System, along with the tooling / systems necessary to automate the collection, analysis and reporting of QHSE data.


    Quality System development (25%) 

    • Acts as Management Representative for the Quality Management System and is responsible for ensuring the Quality Management System is maintained;  Coordinates the activities of all departments involved in reaching and maintaining all applicable certifications (ISO 9001, ASME, PED, CSA, NACE, OHAS etc.).
    • Monitors the programs to ensure all policies, procedures & processes are in place and performed as specified.
    • Develops procedures and quality-related training designed to promote a culture of quality adherence and continuous improvement as well as conformance with all applicable codes and requirements.
    • Manages the quality process activities in order to constantly improve efficiency and effectiveness. Quality Assurance/Quality Control (35%)  Develops, implements and monitors QA/QC procedures, inspection methods, NDE methods to ensure TDW products meet applicable codes and customer’s requirements.
    • Directs the Quality team (including, as applicable, Quality Engineers, Quality auditors/inspectors, Quality Coordinators, Quality Technicians, Quality Analysts, Quality Administrators, and NDE personnel to develop processes, monitor performance, control quality and improve the conformity of processes and products.
    • In coordination with Supplier Quality Management, develops our supply base quality to enhance the quality of incoming components and materials to reduce the reliance on incoming inspection; manages incoming inspection plans, including sampling, skip-lot and dock to stock.
    • Monitors compliance to the Quality Control Standards (acceptance and rejection criteria) to ensure that Quality personnel are consistently applying the standards.
    • Plans, manages, conducts and/or follows up on internal and external (supplier, customer and accreditation) quality audits.
    • Plans and organizes destructive & non-destructive tests to monitor and verify quality and ensures that tests are performed and documented as required.
    • Secures, maintains, interprets and retains appropriate quality records (including material certification, NDE and testing reports, etc) required by ISO, ASME, regulatory agencies, customers and/or TDW to validate the quality of TDW products.
    • Manages the Gauge Control and Calibration system and ensures that gauges are adequate for their intended use, that gauges are properly identified and controlled and that the required calibration of the quality equipment is performed in line with the standards and designs.
    • Acquires new equipment to facilitate inspection and testing as needed.
    • Participates in pre-production meetings to determine inspection criteria and quality plans.
    • Aids in the development and management of quality and supplier performance database.

    Customer satisfaction (20%) 


    • Focuses on customer satisfaction as the primary driver of continuous improvement initiatives. 
    • Meets with customers, or their representatives, as necessary to provide direction of TDW quality control activities.
    • Facilitates nonconformance review meetings to addresses internal nonconformance.
    • Reviews and evaluates all customer complaints and supervises the root cause analysis.
    • Participates in setting up and follows through on all corrective action plans.
    • Handles all customer complaints and returns of goods in coordination with all departments, supervises the root cause analysis.
    • Represents the company with the Engineering Manager when customer audits are proceeded.

    Team management (20%) 

    • Selects, evaluates, motivates and develops employees to ensure a qualified workforce necessary to meet company objectives, while complying with local employment guidelines.
    • Sets personal objectives, provides fair and constructive feedback, accurately assesses employee performance, training needs, areas for improvement and possibility of future growth within the organization, and ensures training & development needs are addressed.
    • Develops and contributes to a positive team dynamic to ensure high performance.
    • Directs the continuous improvement process within the team.


    • Bachelor of Science (4-year) degree from a regionally accredited college or university in Engineering discipline or other technical discipline (US) or Engineering master degree (Europe/India). Master of Science preferred.
    • Minimum twelve (12) years of total QA and QC manufacturing and services experience as a Quality professional within country of reference; of which a minimum of six (6) of HSE work experience in the oil and gas industry and in an ISO 9001 / TD 16949 / AS 9100 Quality System. (preferred)
    • Minimum of five (5) years of supervisory/management experience.
    • Professional certification preferred: ASQ CQE (Certified Quality Engineering) certification (US) and/or Six-Sigma Green Belt or Six-Sigma Black Belt training / certification.
    • Proficient in written and spoken English to allow for effective interaction with global personnel.
    • Ability to travel up to 25% of the working time internationally; candidates will therefore need a passport or be able to get one within a month of the date of hire.
    • Strong grasp and understanding of Quality methods and tools (including, but not limited to: Six-Sigma, Lean. APQP, FMEA, supplier control, statistics, DOE, auditing, correction/preventive action, continuous improvement).
    • Team player and self-starter 
    • Ability to influence, inspire and motivate people who are not directly under his responsibility 
    • Strong analytical skills 
    • Strategic thinking abilities 
    • Organizational behavior 
    • Excellent Communication skills 
    • Microsoft Office applications- Intermediate level


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