Implement, monitor and maintain quality assurance, control, and continuous improvement processes and procedures in accordance with corporate goals and objectives in order to achieve customer satisfaction and risk mitigation. Frequent contact with Suppliers, TDW Engineering, Production and Operations personnel and with TDW’s customers. Focuses on supplier quality and customer satisfaction as the primary driver of quality improvement. Addresses external and internal customer issues in a timely & effective manner. Follows the directives of the Quality System by applying the instructions and procedures of the system as specified in the documents of: Quality manual, policies, processes, and procedures.