T. D. Williamson, Inc.

  • Manager, Field Operation - Europe - Gas Distribution System

    Posted Date 3 months ago(2018-01-03 9:25 AM)
    Bischheim CEDEX
    Position ID
  • Overview

    Lead and manage the DS services activities in Europe in accordance with corporate policies, strategic goals and objectives and in compliance with local rules and regulations in order to achieve customer satisfaction.



    Operational Excellence 


    • Leads all DS services activities in Europe and ensures appropriate management of all services centres, 
    • In collaboration with the Regional Director and Commercial Operations Managers, develops and implements operational business plans, strategies and organization design that are consistent with short- and long-term objectives of TDW, 
    • Formulates and manages the annual services budget, monitors capital expenditures and inventory level to maximize return on investment, with the support of Finance counterparts, 
    • Analyzes and appraises (regularly and systematically) the effectiveness of the operations to ensure that established objectives are met, corporate policies observed, and prompt corrective action taken if necessary, 
    • Ensures technical proficiency appropriate to meet customer and market requirements and regional operations are conducted with a focus on safety and quality of service, 
    • Looks for new developments which can be incorporated into the service/product offerings to our customers;


    Team Management


    • Selects, evaluates, motivates and develops employees to ensure a qualified workforce necessary to meet company objectives, while complying with local employment guidelines, 
    • Sets personal objectives, provides fair and constructive feedback, assesses accurately employee performance, training needs, areas for improvement and possibility of future growth within the organization, and ensures training & development needs are addressed, 
    • Develops a positive team dynamics to ensure high performance, 
    • Leads the continuous improvement process in his team;


    Sales Support 


    • Shares accountability with the Europe DS Commercial Operations Manager for achieving the services sales and margin targets according to business plan, 
    • Ensures a timely and effective technical support from his department to the sales team to reach expected results;


    Quality / HSE Standards 


    • Ensures that HSE rules and procedures are followed by all employees in the department and that appropriate guidance and training are provided in the different service centres, 
    • Ensures the development and achievement of quality objectives commensurate with TDW’s quality policy, which assures continued ISO certification; 
    • As member of the management team, participates in strategic and development meetings & processes;



    • Engineering master degree or equivalent by experience,
    • 5 to 8 years’ experience in operations/service center management ideally in the pipeline or oil & gas industry,
    • Strong leadership and organizational skills,
    • Strong business orientation, ability to exercise sound judgment and take strong management decisions,
    • Fluent in French, good knowledge of English
    • Moderate travel is required for this position (30%).


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