Consults with engineering, systems, field technicians, managers, trainers and engineering personnel as required to produce and maintain operations and maintenance manuals, instruction sheets, flyers, bulletins, articles and other related technical publications,
Ensures that technical publications are appropriately reviewed for compliance to TDW policies and approved by appropriate technical, engineering, and legal areas where applicable prior to publishing.
Serves as the Technical Review Committee coordinator, assuring the process is effectively executed.
Leads department’s effort to comply with the established records retention program.
Edits and reviews all technical materials for accurate content, integrity and style.
Provides the leadership required to refine all written messages to be simple, concise and complete.
Facilitates translations of communication projects into foreign languages as required.
Stays abreast of TDW product detail, operating procedures, maintenance and service, product technologies and processes through observing development and experimental activities.
Ensures that solutions are supplied which meet customer’s business needs.
Captures critical assembly information, via CAD drawings, digital pictures, and other means to communicate all aspects of documenting product configuration, operation and maintenance.
Completes other projects as assigned by the manager, this includes special projects as well as process improvement within the department.
Collaborates with Marketing, as needed, to completes a variety of writing assignments including press releases, new product releases, news and trade articles, advertising/promotional material, product specifications,
Provides direct interface with TDW Marketing Communications initiatives,
Assists Offshore Management Team with technical communications both internal & external.
Follows the HSE policy by promoting a culture of quality and safety and ensuring a consistent global approach by actively participating in the Hazards Assessment/Identification and by behaving safely.