Maintains and supports the integrity of the Windows Infrastructure environments, consisting of virtualized Windows Server 2008/2012/2016, SCCM 2012 R2, SCOM 2012 R2, Windows 8.1/10 imaging and deployment.
Administers, installs and troubleshoots a variety of operating systems.
Performs systems maintenance tasks, such as system back-up, recovery and file maintenance.
Schedules, installs, and tests system software upgrades.
Configures software and resolves technical problems.
Monitors and maintains software licensing and maintenance agreements.
Contributes to moderately complex aspects of a project.
Escalation point for IT Operational issues related to Windows Infrastructure environments.
Demonstrated experience using an ITIL based ticketing system (ServiceNow)
Demonstrated project timeline management skills
Demonstrated customer facing support experience
Must have strong communication skills and the ability to articulate task management, priorities, and issues
Strong troubleshooting skills with an attitude to learn new technologies Technologies: Windows Server 2008/2012/2016, Active Directory management, GPOs, SCCM, SCOM.
VMware 5.x/6.x administration, iSCSI storage, Cisco UCS, EMC Avamar, Exchange 2013 Hybrid, O365 administration/configuration, Lync/Skype for Business 2013 a plus.
Windows Client OS 8.1/10 Imaging and Deployment via SCCM.
VMWare Horizon a plus
Bachelor's degree plus 3 years’ experience, or 5 years’ experience in lieu of degree required.
Work is generally independent and collaborative in nature.
Minimal lifting required.
Office environment with business casual dress.
Hours 8am-5pm CT – M-F plus rotational on call as scheduled. Some night and weekends and travel up to 10%
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Join our Talent Network!
We're always looking for great people to join our team. If you didn't see a position that catches your interest please join our Talent Network. This will allow you to self identify your expertise and areas of interest.